YouTube Paid Service Terms of Service

Effective as of September 26, 2025 (view previous version)

View the Terms of Service in other languages: English and Deutsch

Welcome to YouTube Paid Services!

1.        Our Service

Thank you for using the YouTube platform and the products, services and features we make available to you as part of the platform. YouTube enables access to certain premium features or content in exchange for one-time or recurring fees (each a "Paid Service"). The Paid Services include YouTube rentals and purchases, channel memberships, paid subscriptions, and other YouTube services which may be offered by Google.

1.1         Your Service Provider

The entity providing the Paid Services in the European Economic Area (EEA) and Switzerland is Google Ireland Limited, located at Gordon House, Barrow Street, Dublin 4, Dublin, Ireland.

We may use other companies within the Alphabet Inc. corporate group (these companies are referred to as our “Affiliates”) to manage Paid Services. Any payments you make for the Paid Services will be taken by Google Commerce Limited, located at Gordon House, Barrow Street, Dublin 4, Ireland. Together, Google Ireland Limited and Google Commerce Limited, are "Google, "we", "us", or "our".

1.2         Applicable Terms

Your transactions and any use of the Paid Services are subject to: these Paid Service Terms of Service; the YouTube Terms of Service; the Paid Service Usage Rules; and the YouTube Community Guidelines. We’ll refer to these documents together as the “Terms”.

Please read the Terms carefully and make sure you understand them. If you do not understand the Terms, or do not accept any part of them, then you may not use the Paid Services. Each time you place an order for a Paid Service (including when you order a subscription or an item of content), you will enter into a separate contract with us for that particular Paid Service and will be asked to accept the Paid Service Terms again.

2.        Accessing Paid Services

2.1         Age Requirements

The age requirements in the YouTube Terms of Service also apply to your use of the Paid Services. You must also comply with any additional age restrictions that might apply for the use of specific Paid Services (for example an age restriction on a movie).  Family managers and family members must meet these additional requirements as well.

2.2        Device Requirements and Usage Limits

Certain Paid Services may require you to use a device that meets the system and compatibility requirements for that Paid Service, which may change from time to time. For further information on supported devices and technical requirements, visit our Help Center. There may also be limits on how you can access or use the different types of Paid Services on YouTube (e.g., applicable viewing periods and device limitations). Please see the YouTube Paid Service Usage Rules for more information.

2.3        Geographic Restrictions

The Paid Services, and certain content available within the Paid Services, may only be available in certain countries. You agree that you will not present any false, inaccurate or misleading information in an effort to misrepresent your country of residence, and you will not attempt to circumvent any restrictions on access to, or availability of, the Paid Services or content available within the Paid Services.

2.4        Other Google Paid Services

In some cases, you may be able to access a Paid Service through other Google products (e.g., you may be able to watch a movie on Google Play that you purchased on YouTube).  Additionally, you may be able to access content via YouTube that you have purchased, or subscribed to, through other Google products (e.g. you may be able to watch a movie on YouTube that you purchased on Google Play).  Your use of any Paid Service is governed only by the Terms, and not the terms of any other Google product, including any other Google product through which you receive access to a Paid Service.

2.5         Your Information

Our Privacy Policy explains how we treat your personal data and protect your privacy when you use the Paid Services.  Please read the Privacy Policy carefully.

3.        Payment and No-Cost Trials

3.1        Payment

Google accepts payment via the payment method indicated prior to your purchase. You must have a valid, accepted payment method on file in order to purchase Paid Services, or to participate in no-cost trial offers or other no-cost offers related to the Paid Services. You agree to pay for any Paid Service that you order. Google will charge your payment method for the price listed for the relevant Paid Service. If you purchase any automatically renewing Paid Service subscription, you agree that Google will charge the payment method on file on the first day of each billing period for the subscription, and if the payment method on file becomes invalid due to an expired credit card or other reason, and Google is unable to charge you on the next billing period, you may not be able to access the applicable Paid Service until you update your payment method. Where possible, we will provide you with notice when this happens. If you fail to update your payment method within a reasonable amount of time following that notice, Google may cancel your subscription. In some cases, you may transact with a third-party or affiliate platform when you purchase a Paid Service (e.g., if you subscribe to YouTube Premium using another platform like Apple or Google Play).  In these cases, such platform will charge your payment method and be responsible for managing any issues with your payment, including refunds.

3.2        No-Cost Trials

Google may offer no-cost trials for a Paid Service to subscribers from time to time. If you purchase a subscription to a Paid Service that includes a trial, you will receive access to that Paid Service for the duration of the trial period. At the end of the trial period, you will be automatically charged the price of the subscription and will continue to be charged until you cancel your subscription. To avoid any charges, you must cancel your subscription before the end of the trial period. Please note that if you purchase a subscription for a Paid Service that includes a no-cost trial, the period during which you can exercise a withdrawal right (and request a refund if applicable) begins at the beginning of the trial, not when you are subsequently billed for the subscription.

3.3        Discounts

Google may, from time to time, offer discounts on purchases or subscriptions (such as a YouTube family plan or student plan). Additional terms and conditions, including eligibility criteria, may apply to such plans and any such additional terms will be made available to you prior to purchase.  

3.4         Pre-Orders

Google may offer the ability to pre-order certain items of content that are available within the Paid Services. When you place a pre-order, unless otherwise noted at the time, your payment method will not be charged until the date when the relevant item of content is made available to you. You can cancel a pre-order at any time up to the point at which the relevant item of content is made available. In some cases, Google may need to cancel a pre-order you have placed, in which case we will notify you.

3.5        Taxes

If Google is required to collect or pay any taxes in connection with your purchase of a Paid Service, such taxes will be charged to you at the time of each purchase transaction.

4.         Withdrawal, Cancellations and Refunds

4.1        Consumer Right of Withdrawal

If you are a consumer based in the EEA or Switzerland, you have an automatic legal right to withdraw from contracts for purchases of Paid Services. However, when you make a purchase of a single item of digital content (such as a movie) and you expressly agree that such content is made available to you immediately, we will ask you to acknowledge that you waive your automatic legal right of withdrawal in respect of that content (you may still be able to apply for a refund under the Refund Policy).

Where you have not waived your right of withdrawal, the withdrawal period will expire 14 days after the day you enter into that contract. To exercise your right of withdrawal, you must inform us - Google Commerce Limited, c/o Customer Support, Gordon House, Barrow Street, Dublin 4, Ireland, telephone number +353 1605 0397 (see below at Section 10(g) for country-specific telephone numbers), support-yt@youtube.com - of your decision to withdraw from a contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, you need to send your communication to us saying you wish to withdraw from the contract before the withdrawal period has expired.

4.2        Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of a subscription to a Paid Service during the withdrawal period, Google may deduct from the reimbursement an amount that is in proportion to the services provided before you communicated to us your withdrawal from this contract.

Model Withdrawal Form.

To: Google Commerce Limited, c/o Customer Support, Gordon House, Barrow Street, Dublin 4, Ireland

I hereby give notice that I withdraw from my contract of the following service:

Received on:

Name:

Address:

Signature:

Date:

4.3        Subscription Terms, Renewals and Cancellation

If you purchase a subscription to a Paid Service, your initial subscription term will correspond to the length of the selected billing period. Any trial periods will be combined with the first paid billing period to form the initial subscription term. For clarity, no initial subscription term will be longer than two years. If you do not cancel your subscription before the end of the initial subscription term as described below, the subscription will automatically renew for an indefinite amount of time if not indicated differently during the purchase of that subscription. After such renewal, the subscription will continue to be automatically charged based on the selected billing period.

In addition to your withdrawal right, you may cancel the subscription any time during the initial subscription term or after its renewal as described below. In case of cancellation, the following will apply: 

  • Subject to the next paragraph, the cancellation will take effect at the end of the current billing period. You will retain access to the Paid Service from the time you cancel until the end of that billing period and, unless otherwise indicated in the Refund Policy, you will not receive a refund or credit for any remaining days in your current billing period.
  • For subscriptions that have automatically renewing billing periods longer than a month (for example subscriptions with annual billing that renew automatically), you can also cancel the subscription anytime after the initial subscription term with immediate effect. Upon such request, you will receive a partial refund that will be calculated based on the days left until the end of the then-current billing period, meaning that you will only have paid for the days you remained subscribed.

4.4        Refunds

Google offers additional rights of refund for several types of Paid Services, including digital content, as set out in the Refund Policy.  

5.        Licence

After completing a transaction or paying the applicable fees for a Paid Service, you may access and use that Paid Service, for your personal, non-commercial use only, and as long as you comply with the Terms and the law. Your license to the Paid Services (including any content offered through the Paid Services) is non-exclusive and all rights, title and interest in the Paid Services not expressly granted to you in these Terms are reserved by Google and its licensors. You agree not to use any Paid Service, in whole or in part, in connection with any public presentation even if no fee is charged (except where such use would not constitute a copyright infringement).

6.         Restrictions

When you use the Paid Services, you may not (or attempt to):

  • use the Paid Services in an illegal manner, or for an illegal purpose;
  • share your Google account password with someone else to allow them to access any Paid Service they did not order;
  • copy, sell, rent, or sublicense the Paid Services to any third party;
  • circumvent, reverse engineer, modify, disable, or otherwise tamper with any security technology that Google uses to protect the Paid Services or encourage or help anyone else to do so;
  • access the Paid Services other than by means authorised by Google; or
  • remove any proprietary notices or labels on Paid Services (for example watermarks).

7.        Changes

7.1        Changes to the Paid Services

We’re constantly developing new features and ways to improve our services and we may modify the Service (including the Paid Services) as set out in the YouTube Terms of Service. Changes to a Paid Service will not affect your ability to request a refund as described above.

7.2        Removal or Unavailability of Content

The availability of content on a Paid Service may change from time to time, including when content within a Paid Service becomes limited or unavailable due to restrictions from our partners who license us that content, or for legal or policy reasons.

  • For rentals of content: if content becomes removed or unavailable during your rental period, you will be entitled to either a refund or to a reasonable replacement.
  • For purchased content: (a) if the content becomes removed or unavailable during the first five years after your purchase, you will be entitled to a refund or a reasonable replacement; or (b) if the content becomes removed or unavailable following such five year period, and you are not able to download a copy of the affected content before it becomes unavailable (if applicable), then we may, at our option, offer you either a reasonable replacement of the content or a full or partial refund of the price of the content.

7.3        Changes to Pricing

We may adjust the prices for Paid Services from time to time, in our reasonable discretion and subject to judicial review, if the cost of providing the Paid Services increases or decreases (for example, due to inflation, changes in pricing from our licensors, or the introduction of new state charges or taxes). The increases in one type of cost, e.g., the costs of providing the Service, may only be used to increase prices to the extent that they are not offset by possible decreases in other areas, for example server and distribution costs. In the event of cost reductions, Google shall reduce the prices to the extent that these cost reductions are not fully or partially offset by increases in other areas. When exercising reasonable discretion, Google shall choose the respective points in time for a price change in such a way that cost reductions are not taken into account less favorable for you than cost increases, i.e. cost reductions shall have at least the same effect on prices as cost increases. Any increase in the pricing for Paid Services with recurring payments will only apply following at least 6 weeks notice to you by email, and will not happen more frequently than once per year. If we notify you of a price increase for a Paid Service with a recurring payment and you do not want to continue that Paid Service at the new price, you are entitled to terminate your agreement with Google without observing a notice period as of the date on which the change takes effect. The email notice we send to you in advance of any price change will inform you again about your right to terminate without notice and include instructions on how to do so. 

7.4        Changes to this Agreement

Google may change these Paid Service Terms (1) to reflect changes to our Service or how we do business - for example, when we add new products or features or remove old ones, (2) for legal, regulatory, safety or security reasons, or (3) to prevent abuse or harm. If we change these Paid Service Terms, we’ll provide you with at least 30 days’ advance notice before the changes take effect and the opportunity to cancel any subscriptions. When we notify you of changes, we’ll provide you with the new version of the terms and point out the material changes. If you don’t object before the changes take effect, you’ll be deemed to have accepted the changed terms and the new terms will apply to your use of all Paid Service content (including content you have purchased in the past) and all subsequent purchases. Our notice will explain this objection process.  You can refuse to accept the changes, in which case the changes won’t apply to you, but we reserve the right to end our relationship with you if all other termination requirements are met.

8.        Suspension and Termination

You may stop using the Paid Services at any time.

We may suspend or stop your access to the Paid Service and/or your Google account if you materially or repeatedly are in breach of the Terms, or if we are investigating suspected misconduct. In most cases we will give you prior notice before we suspend or disable your access unless we reasonably believe that to do so: (i) would breach the law or the direction of a legal enforcement authority, or would otherwise risk legal liability for us or our affiliates; (ii) would compromise an investigation; (iii) would compromise the operation of any of the Paid Services; or (iv) would cause harm to any user(s). If your entire Google Account is suspended, you can appeal the decision here.

9.        Primetime Channels

9.1        Introduction

Google may make available subscription services from different content partners as part of the YouTube Primetime offering (each a "Primetime Channel"). Each Primetime Channel is offered as an independent subscription separate from any other Primetime Channel(s) and content purchases or subscriptions you may have, including without limitation, your YouTube Premium subscription. YouTube Premium enables access to certain premium features or content that may not be available to you on a Primetime Channel. You must be at least 18 years of age to subscribe to a Primetime Channel.

9.2        Primetime Content

Occasionally, the content made available on Primetime Channels via the Service may be different from the content made available on the same channel, when subscribed to directly with the content partner. This is due to legal or policy reasons, including our partners’ licensing rights and YouTube’s Community Guidelines. If a Primetime Channel's content becomes unavailable on the Service, you may request a partial refund for the unavailable/affected content.

Google’s content partners have discretion over the programming they include in each of their Primetime Channels and may modify programs, program elements, promotional or other materials at any time.

Google will monitor usage and protect content on the Primetime Channels from piracy, unauthorized access, distribution, or use through content protection systems and related software applications designed to withstand circumvention. Any reported or reasonably suspected circumvention may result in termination of your subscription and/or Google account, in accordance with Section 8.

9.3        Cancellation

Each of your subscriptions for a Primetime Channel is separate from any other Primetime Channel subscriptions you may have and may be cancelled by you independently from any other Primetime Channel subscriptions, as set out in Section 4.3. Primetime Channels subscribed to as part of a bundle of Primetime Channels may only be cancelled by cancelling the bundle of Primetime Channels in its entirety.

9.4        Accessing Content

You may access each Primetime Channel on a limited number of devices at the same time, as described in the Primetime Channels Help Centre article. When the device limitation is reached, you may not access a Primetime Channel on additional devices.

9.5        Ads

The ad experience for each Primetime Channel may be different from what you see elsewhere on the Service and on other Primetime Channels, for example, the frequency of ads or length of ad breaks. YouTube Premium members may still see ads on Primetime Channels.

9.6        Prohibitions

The PrimeTime Channels may include trademarks, graphics, logos, scripts, and sounds that belong to the Primetime Channel content partners. You may not use, copy, download or otherwise exploit any of these materials displayed through the Service, except as expressly authorised by these Terms.

10.        Other Terms

10.1        The Paid Services include content uploaded or otherwise submitted by our users and partners. If you see any content which you believe does not comply with our Community Guidelines, please notify us by following the instructions here.

10.2        You can contact our customer support team by clicking “Help” next to the relevant purchase on your Purchases page (for one time purchases) or by contacting the team. Complaints and/or feedback about your Paid Service experience may also be sent to Google at the addresses listed in the first section (marked with “Attn: YouTube Paid Services”).

10.3        To protect your Google account, keep your password confidential. You should not reuse your Google account password on third-party applications. Learn more about keeping your Google account secure, including what to do if you learn of any unauthorised use of your password or Google account.

10.4        Your transaction for the Paid Service is with Google Commerce Limited. Google Commerce Limited’s VAT number is IE9825613N.

10.5        The provisions of the YouTube Terms of Service (including those relating to the Legal Guarantee, governing law and limitation of liability) apply to your use of the YouTube Paid Services. If there is a conflict between the YouTube Terms of Service and these Paid Service Terms, the Paid Service Terms will take precedence.

10.6         Disputes arising in relation to the YouTube Paid Services may be submitted for online resolution to the European Commission Online Dispute Resolution platform, but Google does not commit to and is not obliged to settle disputes before any alternative dispute resolution entity.

10.7         If you wish to contact Google to withdraw from a Paid Service as described in Section 4 above, you may use the number listed below for the country in which you’re located:

Country:

Phone Number:

Åland Islands

0800-526-692

Austria

0800-901-068        

Belgium

0800-81-288

Bulgaria

0800-15-949        

Canary Islands

+34-91-215-8637

Ceuta & Melilla

+34-91-215-8225

Croatia

0800-787-093        

Cyprus

800-77-302        

Czech Republic

800-722-145        

Denmark

80-400-209        

Estonia

800-2639

Finland

0800-523-231

France

0805-98-03-13        

French Guiana

0805-98-81-18

French Polynesia

+33-1-8514-8831

French Southern Territories

+33-1-5797-9978

Germany

0800-664-6239        

Greece

00800-4920-00846

Guadeloupe

0805-98-81-19

Hungary

06-80-200-197

Iceland

800-4178        

Ireland

1-800-832-376 

Italy

800-598-966        

Latvia

802-05-262

Liechtenstein

0800-566-813        

Lithuania

8-800-23-375        

Luxembourg

800-40169        

Malta

800-62892 

Martinique

0805-98-81-20

Mayotte

0805-98-81-21

Netherlands

0800-020-0888        

New Caledonia

+33-1-5797-9979

Norway

800-620-10        

Poland

800-696-070        

Portugal

800-600-805        

Réunion

0805-98-81-22

Romania

0800-885-830

St. Barthélemy

+33-1-5797-9983

St. Martin

+33-1-5797-9984

St. Pierre & Miquelon

+33-1-5797-9986

Svalbard & Jan Mayen

800-626-25

Slovakia

0800-500-816 

Slovenia

080-688-874        

Spain

800-000-029        

Sweden

020-120-3079        

Vatican City

800-599-109

Wallis & Futuna

+33-1-5797-9982

Additional Terms for YouTube Premium, YouTube Music Premium and YouTube Premium Lite (and accepted payment methods)

1.        Introduction

These Additional Terms for YouTube Premium, YouTube Music Premium and YouTube Premium Lite (“Premium Service Terms”) govern your use of and access to YouTube Premium, YouTube Music Premium and YouTube Premium Lite  (each  a “Premium Service” and collectively the “Premium Services”). The Premium Services include the membership plans that are currently offered and any additional services or plans under the Premium Services that Google might make available. Your purchase of any Premium Service and any use of the Premium Services are subject to: these Premium Service Terms;  these Paid Service Terms of Service; and the YouTube Terms of Service. We’ll refer to these documents together as the “Terms”. If there is a conflict between these Premium Service Terms and the Paid Service Terms, these Premium Service Terms will take precedence.

2.        Your Acceptance

You must have an active Google account to sign up for a Premium Service. If you do not have a Google account at the time that you sign up for a Premium Service, you will be required to create one. Any suspension or termination of your Google account may cause your access to any Premium Service to be suspended or terminated. The Premium Services may vary by geographical location, device, and operational system and may also vary in price, plan and feature offerings. Learn more. Please read the Terms carefully and make sure that you understand them. If you do not understand the Terms, or do not accept any part of them, then you may not use any Premium Service. By accessing or using any Premium Service, you accept the provisions set forth in the Terms.

3.        Geographical Restrictions

Your use of and access to any Premium Service should be used from the country or territory where you signed up for that Premium Service. Accessing or using any Premium Service predominantly outside of that country, or attempting to misrepresent your sign-up country, is a violation of the Premium Service Terms and may result in termination of your access to the Premium Services. If you move to a new country, you may be required to re-subscribe to the Premium Services there to maintain your access, subject to the Premium Service's availability, pricing, and feature offerings in that new country. Learn more.

4.        Plans

4.1         Individual Plans

This plan is designed to be used by one user and may not be used by multiple users sharing the same account. If more than one person intends to use this plan, upgrade to a multi-person plan. Features offered under an individual plan may vary across Premium Services.  

4.2         Multi-Person Plans

We may offer multi-person plans (such as a two person or a six person plan) for family group members residing in the same household as the family manager. Multi-person plans may vary in price and geographical location (such as availability) and may be subject to additional terms and restrictions.  Learn more.

4.3         Student Plans

Student memberships are only available to full-time students at approved higher education institutions, are valid for up to 4 years and are subject to eligibility verification by a third-party verification service. At the end of each year, you will be required to re-verify your eligibility. If you are no longer eligible for discounted student pricing, you may transition over to a different membership. Student memberships are available in select countries.  In some locations, such as Quebec and Israel, if you are no longer eligible for discounted student pricing, your membership may expire. Learn more.

4.4         Pre-Paid Plans

Some memberships are available for pre-paid purchase and give access to membership benefits for a fixed period of time. Pre-paid plans are purchased upfront for a select duration and do not automatically renew. You may have up to 24 months of pre-paid access. Once the time period you purchased ends, you will lose access to your benefits. If you wish to terminate access before the expiration of your pre-paid plan, please contact YouTube Support. No partial refunds are available. Availability of pre-paid plans may vary by operational system, country or duration. Learn more.

5.        Trials

We may offer no-cost Premium Service trials (“Premium Service Trials”) from time to time. Only first time Premium Service subscribers may be eligible for Premium Service Trials, introductory offers or promotional pricing. Except for Google Workspace Individual edition accounts, Google Workspace accounts may not be eligible for Premium Service Trials. You can sign up for only one Premium Service Trial  per payment method. Learn more.

6.        Promotional Offers

We may provide promotional offers from time to time. If you are eligible for more than one promotional offer, these offers may be applied in subsequent billing cycles. For clarity, some promotional offers may not be combined. Upon expiration of the promotional offer(s), you will be charged the full price of the Premium Service. Promotions may be subject to additional terms. Promotions may vary by country or billing platform and in duration or eligibility requirements.

7.        Features

Features included with your Premium Services may come with certain restrictions, may vary by plan, device, country or for other reasons. Some features may be experimental, and we reserve the right to update or remove them at any time without any notice. You must have an Internet connection to stream or download content (Supported devices). Some restrictions may apply for downloads (Learn more) and streaming limits (Learn more). For clarity, ads or promotions may appear during live events streamed on YouTube, such as sporting events. Learn more. 

8.        Billing and Accepted Payment Methods

You must have a valid and accepted payment method on file in order to purchase a Premium Service. Google may change or restrict the use of the accepted payment methods from time to time, which may include a requirement to use a form of payment issued in the country in which you purchase the Premium Service. Changes in pricing of your Premium Service are subject to the Paid Service Terms of Service. For recurring plans, your payment method on file will be automatically charged the price of the plan every billing period starting on the first billing date until your Premium Service is cancelled.

9.        Suspensions and Cancellations

We reserve the right to restrict, pause, or cancel your use and access to any Premium Service (including any plans, Premium Service Trials, or promotional offers) as well as refuse sign ups to any Premium Service, including taking appropriate action (such as suspension of your YouTube account) for any violation of the Terms, applicable laws or Google policies.

You can cancel your Premium Service at any time. The cancellation will take effect at the end of your billing period. In certain territories in accordance with applicable law, you may cancel your Premium Service immediately by contacting the YouTube Support team, in which case you may be eligible for a refund. Learn more.